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My LED Strip does not light up at all after hooking it up to power, what do I do?

First, check your power source is in good condition and is able to supply 12V DC power. Check your cable polarity is not reversed (if tapping into power or using open-ended wire power cables). Ensure you have a full connection on all connectors and wires. Try a different power source. If all else fails, contact LATCH.IT support at www.latchit.org or email us at info@latchit.org

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